Terms of service

Terms of Service

Last updated: December 29, 2024

1. Acceptance of Terms

By accessing and using the Novatke LLC website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Description

Novatke LLC operates as an operations corporation that coordinates local business services and resources. Our services include connecting clients with relevant tools, vendors, and professionals to support operations and project execution.

3. Account Registration

Some features of our services may require account registration. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.

4. Deposits and Payments

While no upfront deposit is required to engage with Novatke LLC, all transactions, service purchases, and paid engagements are non-refundable. Pricing provided through consultations or listings may vary depending on service complexity and partner availability.

5. No Returns, Exchanges, or Refunds Policy

ALL SALES ARE FINAL. Due to the custom and third-party nature of the services offered by Novatke LLC, we do not offer returns, exchanges, or refunds under any circumstances.

This policy exists because:

  • Service Coordination: We coordinate services between clients and local providers based on client-specific needs.

  • Third-Party Execution: Many services are fulfilled by independent vendors or affiliates that operate under their own policies and pricing structures.

  • Immediate Fulfillment: Once services are initiated or referred, labor and resources are allocated, making cancellations or returns infeasible.

  • Customization: Every engagement is tailored to your specific operational requirements.

By placing an order or using our coordination services, you acknowledge and agree that all transactions are final and not subject to refund, even if project direction changes or business circumstances shift.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, digital downloads, and software, is the property of Novatke LLC or its content suppliers and is protected by United States and international copyright laws.

7. User Content

If you submit content to our website, including but not limited to reviews, comments, and suggestions, you grant Novatke LLC a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.

8. Limitation of Liability

Novatke LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your access to or use of—or inability to access or use—our services.

9. Disclaimers

The information provided on our website is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

11. SMS/Text Messaging Terms

Brand Name: Novatke LLC

Types of Messages: By providing your mobile phone number, you consent to receive text messages from Novatke LLC including:

  • Appointment confirmations or reminders

  • Service updates or progress notifications

  • Important communications related to your engagement or project

  • Occasional follow-ups

Message Frequency: Frequency varies based on your activity. You may receive up to 2-4 messages per week.

Message and Data Rates: Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all text messages sent and received.

Help Information: Text HELP to our messaging number for assistance or contact us at (816) 396-0172.

Opt-Out Information: Text STOP to opt out of receiving messages from Novatke LLC. You may also call us at (816) 396-0172.

By submitting a form on our website and providing your mobile phone number, you expressly consent to receive automated text messages from Novatke LLC. Consent is not a condition of purchasing services.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Phone: (816) 396-0172

Address: 1932 Frederick Ave, St. Joseph, MO 64501.